This website is operated by Innovo Law Ltd. Innovo Law is a private limited company registered in England and Wales under company number 12900301 and has its registered office at 7 Bell Yard, London WC2A 2JR. Innovo Law is authorised and regulated by the Solicitors Regulation Authority (SRA number 809981).

Innovo Law is a data controller and can be contacted by email at: info@innovo-law.co.uk.

This privacy policy explains how Innovo Law collects and uses personal information. It applies to all people who visit our website. Please read it carefully to understand how we treat your personal information.

This privacy policy, together with our Website Terms of Use, sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed. By using our website, you acknowledge and where applicable consent to Innovo Law’s collection and use of your personal information as set out in this policy.

This policy was last updated on 25 January 2021. We may amend this policy at any time, and a revised version will be posted on our website.

   1.    What personal information do we process

Our website provides information about Innovo Law Ltd, who we are, the services we can provide and how to contact us. When you visit our website, certain information is recorded such as your device IP address, the date and time you visited our site and the pages you viewed. This information is collected anonymously and does not identify you as an individual. Our site does not use cookies.

We may process personal information and special category information when you contact us by telephone, email or letter. This may include your name and contact details, and any other personal information you choose to provide to us.

   2.    The purposes for processing personal information

Innovo Law may need to process personal information for the purpose of:

• responding to your queries;
• providing you with any information you request about Innovo Law;
• allowing us to consider your comments and enquiries and to respond, if necessary;
• to make improvements to our website.

   3.    The legal basis for processing personal information

Innovo Law processes personal information fairly and lawfully in compliance with data protection legislation. The legal basis for collecting and using personal information will depend on the personal information concerned and the context in which we collect it.     

Most of the personal information Innovo Law processes is provided to it directly by you. Normally we will collect personal information from you only where we have your consent to do so, or where we have a legitimate interest in processing your personal information.

   4.    How do we share personal information

Innovo Law keeps your personal information secure and only shares it with those who need to see it. Innovo Law may disclose your personal information as follows:

• To third party service providers and partners who provide data processing services to us;
• To comply with applicable laws or legal processes;
• To competent law enforcement authorities, regulators, government agencies, courts or other third party where we consider the disclosure is necessary: (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend legal rights, or (iii) to protect your vital interests or those of any other person;
• To a person you have given us your consent to disclose to.

   5.    How long do we keep your personal information

We will only retain personal information for as long as is necessary for the purpose for which it was obtained. This could include where we have an ongoing legitimate business need to do so. When we have no ongoing legitimate business need to process your information, we will either delete or anonymise it or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

   6.    How we protect your personal information

The security of your personal information is important to us, and we use appropriate technical and organisational safeguards to protect the privacy of the personal information that we collect and process. We use reasonable procedures and security features to prevent unauthorised access to personal information. Innovo Law cannot guarantee the confidentiality of any communication or material transmitted to/from Innovo Law via its website or by email. We will notify you and the Information Commissioner’s Office of a suspected data security breach where we are legally required to do so.

   7.    What are your rights?

You are entitled to request information about how your personal information is processed, and to request a copy of that personal information, subject to some exemptions. You have the right in certain circumstances (for example, where the accuracy of the information held by Innovo Law is queried) to request that the processing of your personal information is restricted, or to object to the processing of your personal information. You may also request that Innovo Law corrects or deletes your personal information. We will respond to all requests received from people wishing to exercise their data protection rights in accordance with applicable data protection legislation.

   8.    Transfer of personal information outside the UK

As part of ensuring the continued operation and security of our website, the personal information that you provide may be transferred to our website host and IT service provider’s systems, which may be located outside the UK. We will comply with data protection laws to ensure that your personal information is protected to standards equivalent to UK standards in the case of any such transfer.

   9.    Links to other websites

www.innovo-law.co.uk may contain links to other websites. This privacy notice only applies to this website. If you access another website from this one, you should read the privacy policy on that website to find out how they collect, hold and use your personal information.

10. Other information and complaints

If you have comments or queries about this privacy notice, please contact Innovo Law at info@innovo-law.co.uk.

You have the right to make a complaint to the Information Commissioner’s Office about how we process your personal information: www.ico.org.uk/concerns/.